When making a decision about the necessary logistics services for your company, you should rely on the internal capabilities of the company. First and foremost, you need to analyze your own resources for organizing individual processes. It is important to consider the business development strategy and future prospects. Will the company expand or focus on specialized activities? How often will goods deliveries be carried out and in what volume? By taking all these factors into account, you will be able to make an informed decision regarding the transfer of functions to an external intermediary.
How to choose a reliable intermediary and whether it is advisable to outsource logistics functions to a third-party company? Let's determine the key criteria for effectiveness that should be taken into consideration.
Pricing policy. The price criterion determines the benefits of companies transitioning to logistics outsourcing. It is incorrect to assess the effectiveness of a provider based solely on the price of a standard package of services. A reputable operator will never offer ready-made fixed prices. In fact, it is impossible to foresee all important details. After calculations, the "average" prices can change upwards or downwards.
Order fulfillment speed. A professional approach to organizing logistics activities involves adhering to the time standards for executing the most common operations.
Order processing accuracy. In this aspect, each business determines what is an acceptable level of accuracy. The difference can range from 80% to 99%.
Quality of work. Customer expectations should ideally align with the results obtained. A good operator strives to increase customer satisfaction by providing quality service.